When I begin a retained search, I ask why the company is looking and what it needs the new executive to accomplish. Then I listen. The answers often reveal the problem before they reveal the requirements. The useful question is not only what the person will be responsible for, but what will be different if the hire succeeds.
Start with outcomes, not duties
A vice president of manufacturing might oversee several facilities, improve quality, manage capital projects, develop plant leaders and meet budget. That list describes responsibilities, but it does not say what the business most needs. Is the assignment to increase throughput without adding labor, close the gap between two plants, rebuild the management bench, integrate an acquisition or stabilize operations before a sale?
Those are different jobs, even when the title is the same. Defining success in observable outcomes gives the client and search team a basis for evaluating experience. It also helps candidates understand the opportunity they are being asked to consider.
Understand the company the executive will actually enter
The job is shaped by the way decisions happen in practice. Who has authority? How directly do people disagree with the owner? Does the company reward initiative or punish surprises? Is it fast because it is entrepreneurial, or because its systems are weak? A website and an organization chart cannot answer all of those questions.
The executive joins the working environment that exists when a difficult decision has to be made. Clarifying that environment helps distinguish the company’s stated culture from its daily habits, informal influence and real decision rights.
Define what should be shared—and what should be added
The CEO should also examine the leadership team and the assumptions behind the hire. Does the team need someone who sees the business as the CEO does, or someone who can add a perspective the group lacks? Shared values set essential boundaries. In Chapter 4, I name integrity, work ethic and respect for people as non-negotiable. Different perspectives can improve the team’s thinking when leaders make room for them and keep everyone focused on the same objective.
That makes “fit or add” a false choice. An executive needs to work effectively within the organization and bring something useful the existing team does not already have. Difference is not automatically an advantage; leadership has to turn it into better information, debate and decisions.
Treat the specification as a hypothesis
The first specification is a starting point. Early conversations with candidates may show that the company has overvalued a particular product background and underdefined a broader capability, such as building operating systems or understanding how customers buy. That learning can strengthen the search.
The discipline is to refine the role based on a pattern, not to rewrite it after every interview. A thoughtful debrief asks what the conversation taught the team about the business problem and whether new evidence supports a change in requirements. Healthy refinement is cumulative; reactive changes can turn the search into a moving target.
A search begins as business consulting
A strong search helps the company become more precise about the problem before it tries to match a person to a list. The client brings its business reality; the candidate brings a career, motivations and expectations. The search has to understand both sides well enough to judge whether this particular role and relationship can work.
- If the hire succeeds, what will be different six months from now?
- Which values must every senior executive share, and which preferences have we mistaken for values?
- What perspective, experience or capability is missing from the leadership team today?
- If I want an executive who will challenge me, what evidence shows that I reward constructive disagreement?
Define the job before defining the candidate
A clear mandate connects business outcomes to the authority, relationships and leadership environment required to achieve them. Once the company understands that reality, it can decide which experience matters, which assumptions need testing and what kind of executive can contribute there.
That work makes the search more useful for both sides. The company can assess candidates against a real assignment, and the executive can make an informed decision about the opportunity.
From Staying Power
Explore the book behind this insight
Chapter 4, “Define the Real Job,” examines how outcomes, company context and leadership-team needs shape an executive search.
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